Benefits of Using My Style Companion for your Sales Training

My Style Companion are not only affordable and flexible in their training, but we can also provide online training facilities for your staff to cut down on expensive travel, accommodation and venue costs, so you are just paying for the development and delivery of the training.

This also means that your staff can train in chunks from your premises, for example 1 hour per week, which gets over the challenge of you having to take staff off the shop floor for too long.

About Nicola Cupples, the Trainer

Nicola Cupples, already sells large volumes of clothing from well-known high-street brands to her private clients, anywhere up to £3000 within 2 - 3 hours, with the average price per item at approximately £40 - 50. If this is what Nicola can achieve by herself, imagine what your entire salesforce could achieve in a week after receiving training from Nicola.

Nicola has a unique talent at identifying quickly what a client will want to purchase, before the client even knows it themselves, and believes this skill can be taught to others. Nicola can teach your staff or sales advisors customer service skills such as: -

• How to profile customers
• Satisfy customer requirements - genuinely and quickly
• Minimise returns and refunds
• Extra-mile customer service techniques 
• Upselling techniques
• Key styling and personal shopping methods
• Understanding the importance of shapes, styles, colours and fabrics
• Understanding the importance of functionality, practicality and customer taste

Bespoke Training Programmes

My Style Companion can also devise specific bespoke training programmes depending on the products you sell, such as a specific Accessorising training programme we developed for one client which included: -

• Styling different body shapes using accessories
• Selecting the correct size, shape, length and colour of accessory for your client
• Transforming your customers outfit using accessories
• Build confidence in styling customers on the spo
• tHow to tie scarves
• The main benefits of accessories that translate in to sales
• How to conduct accessory demos to an audience that results in sales
• How to do 121 mini accessory style consultations in less than 10 minutes 

Not only that but having Nicola from My Style Companion train your sales advisors and staff can really motivate employees by providing them with enhanced cvs and increased job satisfaction through higher sales.